Warranty

Warranty

2 Year limited warranty

Applies only to products with a warranty card from Buy Cleansui Co., Ltd. and Water Click Co., Ltd. Covers defects in materials and workmanship under normal use for 2 years from the date of purchase.

2 years

Warranty on materials and workmanship

24 hrs

Expert advice via LINE, every day

Exclusive

Official importer in Thailand

WHAT IS COVERED BY THIS WARRANTY

Buy Cleansui Co., Ltd. and Water Click Co., Ltd. warrant Mitsubishi Cleansui-branded products and Mitsubishi Cleansui-branded accessories against defects in materials and workmanship under normal use for two (2) years from the date of purchase.

WHAT IS NOT COVERED BY THIS WARRANTY

This warranty does not cover (a) consumables such as filter cartridges; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports, unless the damage results from a defect in materials or workmanship; (c) damage caused by accident, misuse, abuse, natural disasters, or other external causes; (d) damage caused by service performed by anyone other than Buy Cleansui Co., Ltd. or Water Click Co., Ltd.; (e) products not imported by Buy Cleansui Co., Ltd. or Water Click Co., Ltd.

If the product has a problem, contact

Tel 02-9678989 or Line id : @Cleansuithailand

Can be repaired at

Head Office Soi Samakkhi, Nonthaburi

Beware of pretending to be distributed by a company that is a direct importer. Water Click Co., Ltd. It is the only company in Thailand that has been appointed by Mitsubishi Chemical Cleansui Corporation, Japan. to be an official distributor in Thailand

Authorized distributor certificate Eng ver water click 2026 20251224

In case customers buy products with the company via online platforms such as Lazada/shopee/Nocnoc If unable to install or have additional questions can be contacted via chat channels on that platform The company has a team of staff to give advice and advice. Or you can contact us via Line id : @Cleansuithailand to receive advice from expert staff